Excellent supply and service first time customer very impressed .
L Wright

I have owned the BARATZA Encore for 5 years and really thought the basic model was all I needed...and of course it was! However, now that I have upgraded to the BARATZA Virtuoso I am feeling very spoiled and yet somehow, I feel that I deserve it! I love that I can set the timer and watch the coffee grind efficiently and perfectly into the lit up bin or walk away and let it turn off and have it ready when I need it. I don't drink espresso, I just use a regular coffee maker so this grinder is my one treat to myself when it comes to my coffee making morning ritual!
I am also thrilled to have discovered Eight Ounce Coffee in Calgary! I had many questions when I called to enquire about this purchase and I don't think I have ever received such patient and thorough answers. Service was impeccable and the delivery arrived very quickly...so nice that they are a Canadian company!
Oh, I asked about coffee makers too and now have my eyes on a very special sounding model the next time I decide to treat myself!

Overall I'm thrilled with this grinder. Once it was setup it was easy to use and provides me with a wonderfully consisistent grind. It is easy to adjust the grind level/size, the timer function is great and it has been a joy to use in the early morning (and at other times... but especially in the mornings!!).

I have two minor quibbles. The first is that the setup instructions were a bit vague. There is a part in the grinder that was detached when I received it. However, there was no indication in the setup instructions that indicated the part needed to be "clicked together" before setting up the grinder. This resulted in what I call the "Coffee Beans Everywhere and a Bean Hopper Tumbling to the Floor" effect. Once I noticed that the part wasn't completely "clicked" together I made the adjustments and things have been great.

The other quibble is that the canister for the ground coffee is plastic. Static is causing some of the ground coffee to stick to the edge of the canister and that results in a messy countertop (plus I do lose more coffee using this grinder compared to my Porlex hand grinder).

Overall hugely satisfied. Just a few quibbles.

My first good quality grinder (my blade grinder, while 25 years old and still going strong, is not of the same caliber). Have used the Baratza for moka (size 12), drip (20) and French press (28). I use a reusable cone filter for my drip and 18 left a little sediment but 20 works well. The Baratza is quieter than the blade grinder so I don't wake the house up in the early am, and I'm very happy with it! Eightounce coffee was excellent to deal with and delivery was fast.

The grinder works like a dream, with a wide range of options to grind for espresso, coffee and more. It’s not too noisy and just the right size for grinding a weeks worth of coffee. No complaints and I imagine it will hold up well over the years. Worth the investment!