Works great, easy to disassemble and clean. Lots of space for the Tea to get fully saturated in the water. Great design.

We have tried other Tea delivery systems but always found flow was hard to control and far to much plastic in other manufacturers. Hario has more glass in most Tea contact areas.

It’s a very cool brewer - we use them at our tea cafe and always receive compliments about them.

The only downsides, especially if this is for commercial use, are the little parts that could easily have gone missing or broken; there’s the mini metal ball/bead inside the brewer that went missing many times - I had to order 50 of them from Amazon so no one is stressed about it. The glass is fragile so 4 of them were all broken in the past year leaving me a bunch of rubber parts. There’s no replacement for the glass bowl.

Overall it’s a great brewer, but if it’s for commercial use, you’ll have to keep this in mind and build into your training cost.

This is a great way to steep tea leaves without having the mess of removing an infuser from the cup. I bought this for a friend and they loved it so much I had to buy one for myself!

Bought this for my mom who’s a huge tea lady but who would never buy loose leaf cause she doesn’t like cleaning the little metal ball thing. This is perfect for brewing a single cup of tea then tipping the leaves into the compost. It’s pretty and I’m really happy with this purchase.